Terminology

Personal data is any information that could identify a person (data subject).  Personal sensitive data relates to information concerning a data subject’s racial or ethnic origin, political opinions, religious beliefs, trade union activities, physical or mental health, sexual life, or details of criminal offences.

A data subject is any identified or identifiable person whose personal data is processed by the data controller responsible for the processing.

A data controller determines the purposes for data processing and the way personal data is processed.

Processing is any action or actions performed on personal data such as collection, organisation, storage, erasure or destruction.  This list is not exhaustive.

Data Collection

Vibrant Health obtain personal data directly from the data subject.  Vibrant Health do not source personal data externally or from third parties.  Categories of personal data collected by Vibrant Health via the contact form on vibranthealth.info include contact name, telephone number and email address.  Additional information may be submitted however Vibrant Health do not request to receive personal sensitive data.

Data Processing

Vibrant Health act as a data controller by processing personal data.  Processing must be with legitimate interest and compatible with the reason the data was originally collected.

Vibrant Health may be required to contact data subjects in support of providing services and to respond to enquiries.  Vibrant Health will not contact data subjects with unrelated marketing information.

Vibrant Health can transfer personal data to third party bodies such as a health professional or Environmental Health if consented by the data subject.  Vibrant Health will not otherwise share personal data with third parties.

Vibrant Health may be required to process personal data for investigating, detecting and reporting crime; to demonstrate compliance and to actively comply with industry standards and any laws and acts that may apply.

Data Protection and Retention

Vibrant Health have security measures in place to protect personal data and to strictly limit access to select persons of authority.  There is also a Firewall (security software) in place to protect internal information from the internet.

Vibrant Health practise a six-year retention period after which personal data is destroyed.  Please be aware that companies can keep personal data for longer if kept for public interest archiving or statistical purposes.

Google Analytics

When someone visits vibranthealth.info a third-party service called Google Analytics is used to collect standard internet log information and details of visitor behaviour patterns.  This is to discover factors such as the number of visitors to various parts of the site.  This information is processed in a way which does not identify anyone; Vibrant Health does not make, and does not allow Google to make, any attempt to find out the identities of those visiting our website.

Cookies

Vibrant Health may obtain data from cookies through vibranthealth.info.  These are small text files that are placed on a computer by websites visited; they are widely used in order to make websites work or work more efficiently.  Cookies also enable delivery of more personalised content.  Most web browsers allow some control of most cookies through the browser settings.  Please note that in a few cases some of the website features may not function if cookies are removed from the browser.

External websites

Vibranthealth.info may contain links to external websites.  Vibrant Health are not responsible for the privacy practices of such other sites and encourage visitors to read the privacy statements of every website that collects personal data.

Your Rights

Data subjects have right of access to personal data retained by Vibrant Health and the right to be informed; the right to rectify retained personal data that may be incorrect; the right to erasure; the right to restrict processing; the right to data portability; the right to not be subjected to automated decision making and the right to object and withdraw consent at any time.  Please contact Karen Scarcliffe at Vibrant Health with queries regarding retained data.